Agreement
Terms of Service
Last updated: July 2026. Clinical service terms and operational guidelines.
1. Clinical Services Agreement
By scheduling an intake assessment or ongoing therapy session at Lighten World, you agree to collaborate with our clinical therapists and abide by individual developmental milestones designed for your child.
2. Scheduling & Cancellations
Therapy sessions are reserved in dedicated slots. If you need to reschedule or cancel a session, we request at least 24 hours prior notice to accommodate other children on the waitlist.
3. Parental Involvement & Safe Facility
We actively encourage parent observation and participation. We maintain a zero-tolerance policy for unsafe behavior or harassment inside our clinic to ensure a nurturing environment for all children.